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Security & Privacy


You can trust that your information is private and secure with Smart911. Smart911 is accredited by the Better Business Bureau and secured and powered by Norton and Verisign.

BBB Accredited Business Norton Secured


Endorsed by Public Safety Officials

Smart911 is brought to supported communities by the local public safety and 9-1-1 officials to help improve their ability to respond to emergencies. We work closely with local law enforcement, fire and EMS as well as national public safety organizations to insure Smart911 meets their stringent requirements while protecting the security and privacy of your information.



We care about security as much as you do

Rave Mobile Safety’s staff and automated tools monitor the service 24 hours a day, 7 days a week to ensure peak performance, reliability and data security. Our production equipment is housed in top-tier secure facilities complete with 24/7 physical security, video surveillance, and alarms. The facilities and application are regularly audited and subjected to intrusion prevention testing. You can rest assured your personal information is secure.



Your Data is Protected and Private

We build privacy into everything we do. Our business depends on it. Information you provide is kept in our secure facilities and only made available to 9-1-1 operators and responders in the event you call 9-1-1. We rely on industry-recognized security safeguards to keep all of your information private and protected. We utilize the same secure sockets layer (SSL) certificate authority and encryption technologies used by leading financial institutions. Our password-protection methodologies and processes are in accordance with leading public safety specifications. Your information is never sold, rented or shared with third parties for their promotional use. The only people that see your information are the public safety officials responding to your emergency. Additionally, we work with leading wireless service providers to ensure industry standard security policies are adhered to throughout our infrastructure. For full disclosure of our privacy practices, please review our Privacy Statement.



It's Our Business

Smart911 is a service of Rave Mobile Safety, an award winning leader in the public safety business. It’s our business to protect your information and ensure it gets to the people that need it, when they need it. We protect the privacy and information for millions of users. Smart911 is paid for by existing 9-1-1 fees, so it is free to you to register. To see more about what people are saying about Rave Mobile Safety and Smart911, please see our channel on YouTube or visit our corporate website and see who is endorsing us, some of our awards and the quality of our partners.